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Solar Panel Repair in Birmingham

Eco Solar Panel Installation Company repairs solar panel systems across Birmingham and the West Midlands, including systems another company fitted. The fault is traced first, then you get a free quote for the repair before any work starts.

Lines open Monday to Sunday, 9am to 7pm.

Engineer testing the cable connectors under a solar panel on a Birmingham terrace roof

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Solar panel repair in Birmingham starts with one question: which part has stopped working? A system that shows nothing on the inverter screen, trips the breaker or makes far less than it used to has a fault somewhere between the panels and your consumer unit. Once that part is found, you only pay to fix what is broken.

Most homes find out from the bill or the monitoring app. Generation drops to nothing on a bright day, or the summer figures look like last winter’s. Sometimes the inverter shows a red light or an error code. We work on systems we did not fit, so it doesn’t matter who installed yours or whether they are still trading.

Common solar faults and what they look like

Inverter faults

The inverter turns the panels’ DC power into the AC power your home uses, and it is the part most likely to wear out. The Energy Saving Trust says an inverter needs replacing after around 12 years, while the panels should last 25 years or more. A blank screen, a fault light that won’t clear or an error code that keeps coming back usually points here. When the inverter itself has failed, solar inverter replacement is often the cheapest way to get generating again.

Isolators

Every system has isolator switches so it can be made safe for work. A DC isolator that has let in water, or has a loose connection inside, can fail and cut the system off. It can also overheat. A switch that is discoloured, cracked or warm to the touch needs looking at soon.

Connectors and cables

Panels are linked by MC4 connectors and cable runs across the roof and down into the house. A connector that was not fully made up, or a cable chewed by rodents or rubbed through, can take a whole string of panels offline. These faults show up when string voltages are measured.

Birds, dirt and shading

Pigeons nesting under the array can damage cables and leave the panels coated. Solar panel bird proofing keeps them out once the nest is cleared. Heavy grime and moss cut output too, although the Energy Saving Trust says rain keeps panels clean if they are tilted at 15 degrees or more, which most pitched roofs are. New shading from a tree or an extension is not a fault, but it can look like one.

How much should your system be making?

A drop in output is only a fault if the system is making less than it should. PVGIS, the European Commission’s solar model, gives a south-facing Birmingham roof about 969 kWh a year for every kWp of panels, at a 35 degree pitch. An east or west-facing roof makes about 777 kWh per kWp. So a 4 kWp system facing south should produce roughly 3,900 kWh in a normal year.

The seasons matter just as much. PVGIS puts a Birmingham kWp at about 119 kWh in July and 34 kWh in December, so a low winter reading is normal. A July that looks like a December is not. If your figures are well below these, there is probably something to find.

What a repair visit involves

The visit starts at the inverter: the screen, the error history and the lights. Then the AC side is checked back to the consumer unit, and the DC side is checked from the isolators up to the strings of panels. Measuring each string’s voltage and current shows whether panels, connectors or cables have dropped out. An insulation resistance test finds cable damage that you can’t see from the loft or the ground.

Once the failed part is found, you get a free quote for the repair before any work starts. Some repairs are done the same visit if the part is to hand. Others need an inverter or a panel ordering in. After the repair, the system is tested and restarted, and you get the readings so you can see it is back to where it should be. Solar panel maintenance covers the same checks as a routine service, before anything fails.

When replacement makes more sense than repair

Panels rarely all fail at once. A single cracked or burnt-out panel can be swapped for one with matching electrical ratings, and the rest of the array keeps working. An inverter is different. On a system more than about 12 years old, a like-for-like replacement can be the moment to fit a hybrid inverter, which is ready for a battery later. Adding a battery to existing solar panels explains how that works if you are still on a Feed-in Tariff.

If you are buying a house with panels that don’t work, get the system checked before you exchange. Buying a house with solar panels lists what to ask for.

Before you call

Check the consumer unit first. If the solar circuit breaker has tripped, reset it once. If it trips again, leave it off. Don’t open the inverter, touch the DC cables or go on the roof. If there is a burning smell, smoke or scorch marks, keep everyone away and call 999. Then write down the error code and roughly how old the system is. Why are my solar panels not working? runs through the common symptoms in order.

What's included

  • Inverter screen, error codes and fault history read
  • Generation checked against what the system should make for its size and roof
  • DC isolators checked for heat damage and water
  • Reachable MC4 connectors and cable runs inspected
  • String voltage and current measured
  • Insulation resistance tested on the DC side
  • The fault explained in plain English, with the repair priced before work starts
  • System tested and restarted after the repair

How the options compare

Up-front cost

Leave it
Nothing now
Replace the whole system
The price of a whole new system
Find and fix the fault
The repair, priced after the fault is found

Generation

Leave it
Lost every day the system is off
Replace the whole system
Back once the new system is fitted
Find and fix the fault
Back once the fault is fixed

Working panels

Leave it
Kept but idle
Replace the whole system
Scrapped with the rest
Find and fix the fault
Kept

What you learn

Leave it
Nothing
Replace the whole system
Little about why the old one failed
Find and fix the fault
Which part failed and why

Paperwork

Leave it
None
Replace the whole system
New certificates
Find and fix the fault
Written findings and test results

Related resources

Step by step

From your first call to a working system

  1. Tell us the symptoms

    Ring with the inverter's error code or lights, the rough age of the system and what changed. That alone often narrows the fault down.

  2. Look at the data

    If the system has a monitoring app, we look at the generation history with you. A sudden drop and a slow fade point to different faults.

  3. Trace it on site

    The inverter, isolators, connectors and strings are tested in turn until the failed part is found.

  4. Fix, test, restart

    You get the price before the repair. Once it's done, the system is tested and restarted and you get the results.

The work

How the work looks

Illustrative photos of the methods and finish described on this page. They are not records of particular customers' jobs.

  • Clamp meter used to test a solar DC cable during fault finding, Birmingham
    Clamp meter used to test a solar DC cable during fault finding
  • Damaged solar cable found under a panel during a repair visit, Birmingham
    Damaged solar cable found under a panel during a repair visit
Loose damaged solar cable hanging below the panels before repair, Birmingham
Before: Loose damaged solar cable hanging below the panels before repair
The same cable clipped neatly with new connectors after repair, Birmingham
After: The same cable clipped neatly with new connectors after repair

System gone quiet? Get the fault traced.

Call with the error code and we will tell you what it probably means.

Lines open Monday to Sunday, 9am to 7pm.

Where we work

Where we work in Birmingham and the West Midlands

Based at B23 6RP in north Birmingham, we work across Birmingham and the West Midlands. These towns have their own local pages:

Questions

Solar Panel Repair: common questions

How much does solar panel repair cost in Birmingham?

Checkatrade lists solar panel servicing and repair in Birmingham at £233 to £493, with an average of £335. A new inverter is the biggest common repair, at about £800 to £1,000 depending on the model. The fault sets the price, so you get a free quote once it has been traced.

Will you repair a system another company installed?

Yes. The panels, inverter and cabling follow the same wiring rules whoever fitted them. If the original installer has closed, keep any paperwork you have. What happens if your solar installer goes out of business explains where warranties stand.

My inverter is showing an error code. What should I do?

Write the code down or take a photo, and check whether the solar circuit breaker in your consumer unit has tripped. If it has tripped and trips again when you reset it, leave it off. Don't open the inverter or touch the DC cables. Then call us with the code.

Is it worth repairing old solar panels?

Usually. The Energy Saving Trust says panels should last 25 years or more, while an inverter needs replacing after around 12. On an older system, the inverter is often the part that has failed, and replacing it costs a fraction of a new system. Solar inverter replacement covers that job.

Do you cover my part of West Midlands?

We are based at 115 Sutton New Rd in north Birmingham and cover Birmingham, including Solihull, Walsall, Sutton Coldfield, Tamworth and Lichfield, plus Wolverhampton, Coventry, Dudley, West Bromwich, Nuneaton, Redditch, Halesowen, Stourbridge, Kidderminster, Bromsgrove, Oldbury, Smethwick, Rowley Regis and Willenhall. Lines are open Monday to Sunday, 9am to 7pm. Call 0121 330 1151 with your postcode and we will confirm. All areas we cover.

Are you open 24 hours?

No. Lines are open Monday to Sunday, 9am to 7pm. If your system smells of burning, shows scorch marks or crackles, keep people away from it and call 999 if there is smoke or fire. Anything else, from a dead inverter to a drop in output, can wait for a call in opening hours.

Related

Related services

  • Solar Inverter Replacement

    Failed or out-of-warranty inverters replaced and the system recommissioned, with the option of a hybrid inverter that is ready for a battery.

    View service
  • Solar Panel Maintenance

    Servicing and inspection for any installer's system: connections, isolators, inverter health and output checked, with written findings.

    View service
  • Solar Panel Bird Proofing

    Nests cleared from under the panels and mesh fitted around the array edge to keep pigeons out without drilling the panels.

    View service

Get your solar panels generating again.

Call, or send a quote request and we will ring you back within opening hours.

Lines open Monday to Sunday, 9am to 7pm.

Call 0121 330 1151